Terms

1.Acceptance of Terms

By accessing or using Hodor's agent security and observability platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

2.Description of Service

Hodor provides AI agent security, observability, and access control services, including:

• Scoped access control for AI agents
• Real-time monitoring and observability
• Policy enforcement and anomaly detection
• Key management and rotation
• Security audit trails and compliance reporting

3.User Accounts

3.1 Account Creation

You must create an account to use our Service. You agree to provide accurate, complete, and current information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.3 Account Termination

We may suspend or terminate your account if you violate these Terms or engage in harmful activities.

4.Acceptable Use

4.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Activities

You agree not to:

• Use the Service for illegal activities or to violate any laws
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use the Service to transmit malicious code or content
• Reverse engineer or attempt to extract source code
• Use the Service to monitor or access data without proper authorization

5.Data & Privacy

5.1 Your Data

You retain ownership of your data. We process your data in accordance with our Privacy Policy to provide the Service.

5.2 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security.

5.3 Third-Party Integrations

Our Service integrates with third-party applications. You are responsible for ensuring you have proper authorization to connect these services.

6.Payment Terms

6.1 Subscription Fees

Paid plans require subscription fees as described in our pricing. Fees are billed in advance on a monthly or annual basis.

6.2 Refunds

Refunds are provided according to our refund policy. Generally, fees are non-refundable except where required by law.

6.3 Changes to Pricing

We may change our pricing with 30 days' notice. Changes will apply to your next billing cycle.

7.Intellectual Property

7.1 Our Rights

The Service and its content are protected by copyright, trademark, and other intellectual property laws. We retain all rights to our technology and platform.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

7.3 Feedback

Any feedback or suggestions you provide may be used by us without obligation or compensation to you.

8.Service Availability

8.1 Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access to the Service.

8.2 Maintenance

We may perform scheduled maintenance that may temporarily affect service availability.

8.3 Support

Support is provided according to your subscription plan. We aim to respond to support requests in a timely manner.

9.Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COLIBRI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

10.Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.Indemnification

You agree to indemnify and hold harmless Colibri from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12.Termination

Either party may terminate these Terms at any time. Upon termination:

• Your right to use the Service will cease immediately
• We may delete your account and data after a reasonable notice period
• Outstanding fees remain due and payable

13.Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved in appropriate courts with jurisdiction.

14.Changes to Terms

We may modify these Terms at any time. Material changes will be communicated with reasonable notice. Continued use of the Service constitutes acceptance of modified Terms.

15.Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.Contact Information

For questions about these Terms, please contact us: