1.Introduction
Colibri ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent security and observability platform, including our website and services.
2.Information We Collect
2.1 Information You Provide
- Account information (name, email address, company details)
- Contact information when you reach out to us
- Payment information (processed securely through third-party providers)
- Configuration data for your AI agents and integrations
2.2 Automatically Collected Information
- Usage data and analytics about how you use our services
- Log data including IP addresses, browser type, and access times
- Device information and technical specifications
- Cookies and similar tracking technologies
2.3 AI Agent Activity Data
- API calls and requests made by your AI agents
- Access patterns and security events
- Performance metrics and observability data
- Security logs and audit trails
3.How We Use Information
- Provide, maintain, and improve our services
- Monitor and secure AI agent activities
- Process payments and manage your account
- Communicate with you about our services
- Detect and prevent security threats
- Comply with legal obligations
- Analyze usage patterns to enhance our platform
4.Data Sharing
We may share your information:
- With your consent: When you explicitly agree to share information
- Service providers: Third-party vendors who help us operate our platform
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with mergers, acquisitions, or asset sales
- Security purposes: To protect against threats or unauthorized access
5.Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest
- Access controls and authentication mechanisms
- Regular security audits and monitoring
- Secure data centers and infrastructure
- Employee training on data protection
6.Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Account data is retained while your account is active. Log data and security information may be retained for up to 7 years for security and compliance purposes.
7.Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Objection to processing
- Withdrawal of consent
8.Cookies & Tracking
We use essential cookies to operate our platform (authentication, session management) and analytics cookies to understand usage. You can control non-essential cookies through your browser settings.
9.Third-Party Services
Our platform integrates with various SaaS applications. We only access the minimum data necessary to provide our security and observability services. Each integration is governed by the permissions you grant and our security policies.
10.Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
11.International
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
12.Changes to Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
13.Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
For all privacy-related inquiries, please contact us at the email above.